Is Uber Eats in South Africa? Before you even search on Google, the Ridesharing Forum team would like to tell you - yes, Uber Eats is available in South Africa.
However, some South Africans are not liking their services, especially when Roger Racks, an Instagram influencer, exposed the platform’s can of worms.
Racks took to the social networking app to say they were asked to wait for their Uber Eats order for, get this, three hours!
“@ubereats_za What is this???” the influencer wrote in the Instagram caption. It appears that the content is already removed, as of press time.
Instagram netizens shared their comments on the video, saying, “I stopped using Uber Eats! The food takes so long, and that’s if you get it I’ve had my food stolen thrice,” “The same thing happened to me and they ended up refunding me the whole amount but very bad service,” and “I don’t use UberEats anymore. I call and collect now. Food is hotter and cheaper than when I used UberEats,” among plenty of others.
These are common reactions, especially when it’s their money on the line.
So, Uber Eats South Africa has rolled out the Uber Eats Priority, a feature that promises quicker deliveries since your order will be brought to your location immediately, since drivers signed up for this are exclusively serving the customer in this “priority lane.”
However, what’s worse is that people are saying that this doesn’t work, too, and that their orders never came. Oh, yikes!
Ridesharing media have reached out to Uber Eats South Africa for comment, but they have not yet responded, as of this time of writing. Nonetheless, Uber Eats remains the second-biggest food delivery app patronized in this African nation.