Isn’t there a feature like this already? Ridesharing Forum previously reported how AI has helped the pages of your preferred food delivery app’s restaurants enhance their content with the help of technology. Today, this site is sharing new updates on this matter.
The food delivery app has a brand-new option, the Live Order Chat, wherein merchants are given the chance to send messages to the customers with regards to their orders. The goal is to enhance their communications with each other and take away errors when placing orders. Here’s the live chat feature and more in this story:
Live chat features
With this feature, restaurants could check in real-time the substitutions on unavailable requests, ensuring everything is of high-quality. This feature also turns customer requests more vivid, as well as dietary and allergy information.
It is easy to use this live chat feature. It is accessible via just a simple click, with the customer engaging after the restaurant or merchants starts the chat. This solution is for users not to flood restaurants with unnecessary messages.
Moreover, this live chat feature is used only in pickup and delivery orders, but closed when the food is being taken to couriers or the customer takes them.
AI solutions for merchants
Beyond the live chat feature, there are also several artificial intelligence-enabled solutions for restaurants, food establishments, and merchants. The AI will make the summaries of the reviews mandatory. Such summaries provide a short understanding of the established feedback in the restaurants, everything is accessible via a shortcut, instead of reading every review. This way, you could order your cravings before the restaurants are closed.
The use of artificial intelligence is also going to work with item descriptions. Such aim to guide users with better knowledge of their orders. Via easy-to-understand names, confusion is reduced in the minds of the customers as to what they intend on buying, leading to more satisfaction in the end of the customers.
Artificial intelligence technologies for beauty
Isn’t it better when you could see the pages of your selected diners, food establishments, and restaurants on Uber Eats well-presented? The technology would be enhancing how food looks on the app. Goodbye to poor-quality images, and hey to images that are visually-striking.
However, there’s no need to worry about the food being too perfect, or too AI, because this would make customers think twice about ordering, won’t this?
“With more than 1.5 million merchants on Uber Eats – across more than 11,000 cities and six continents – we’re constantly innovating to build new products and features to help restaurants, grocers, and retailers grow their businesses and boost earnings,” Uber Eats stated in its official press release. “With smarter, more intuitive tools shaped by merchant feedback, we’re elevating the Uber Eats experience for both the businesses we serve and the communities they nourish.”
Fancying this story? You could share this article around online with your family and friends. Then, sign up for that account on this Ridesharing Forum website.