Think of this. Cars on the road cannot be blamed when your delivery rider arrives late at your doorstep, different from the time indicated on the food delivery app. When youre outside, you can’t tell your driver, “Can you make this car fly?!” due to road traffic in some cities. But, you cannot blame your delivery driver either. So, what is the compromise?
The best thing there is to do right now is to implement particular steps on how to arrive on time in front of your customers. Here’s a concise lesson coming from Uber Eats.
The general rule: To stop being late, plan your route before you leave, load your car so you can easily get to the next drop-off, and check live traffic updates. Give yourself extra time for each stop, and always talk to your boss or customer right away if you get stuck.
However, not all customers will be in their same disposition the moment you call them. Sometimes, they’d be angry at you. So, here are three important reminders to get those deliveries early on: manage your time and route, prepare your car and cargo, and practice those necessary habits on-the-road.
Rule #1: Manage your time, route
In order to manage your time and route, be sure to check live traffic apps prior to moving. Even if the Uber Eats app tells you the estimated time of arrive, sometimes, they make mistakes.
Then, group close stops together. Based from the experience of this Ridesharingforum.com team, you must be the best strategy-builder if you are delivering to multiple locations. If you’re schedule is full, never, ever, accept extra orders. Set the GPS all the time.
Rule #2: Prepare your car, cargo
The famous habit and mnemonics when traveling apply here, the B-L-O-W-B-A-G formula. Yes, you can somehow implement this, too, for your car or motorcycle for delivery.
In other words, keep your gas tank or battery full. Check those tires and brakes weekly, and put the first package to drop-off right at the front. Be sure to also keep a flashlight handy for night drops.
Rule #3: Remember these on-the-road habits
An IT professional working for the Great Britain-based EY or Ernst & Young accounting firm, Geriel Louis, sometimes chooses to hitch a motorcycle, instead of driving his own car, when heading to work, or he will be late. The part that he hates the most is when the driver asks to stop by a gas station for he forgot to gas-up before his passengers arrive. Especially, if you are running out of time, it is recommended that you arrange these things first thing before you take a trip daily. But, then again, you’ll never know when your gas meter will light empty, so strategizing is also important in here.
Additionally, avoid making calls while moving, but use hands-free tools only. Then, know your back-up routes if roads close. Remember those details on your app right away when you get stuck. From the previous story, you don’t want bad reviews, right? For more delivery news, keep following RSF. ‘Til then!