Wouldn’t you have been paid for the ride time? If it wasn’t super busy and you weren’t missing out on a surge how bad would it have been to just kick back and relax while the guys got their meds? I know it would not be a great payout but imagine the stress you could have prevented by leaving them stranded. I am still new at this so I am sure there is a reason why you couldn’t wait.
@mathew_boolean So, as a driver, you would wait 20 to 30 minutes for a prescription to get picked up? I don’t know about you but in my market, the wait time is $0.12 a minute. Let me say that again…12 CENTS a minute. So after waiting 20 minutes you’ve made 3.20. That is not a profitable way to do business. It is not the driver’s responsibility to wait more than 5 minutes at each stop. Or go ahead and do it and once you learn you are spending your own money to give complete strangers rides you’ll figure it out😒
@kimberly I don’t have it in me to drop some homeless guys off at a pharmacy and leave them. Chances are they don’t have the means to get back to the shelter. One of the wonderful things about driving… for the most part, you are your boss. The guidelines are set by Uber and Lyft but barring any illegal activity you pretty can do what you want. I just know that the $2-$5 I missed out on because I got the opportunity to show some kindness will be made up at another time. These opportunities don’t happen that often.
I picked up a couple of tonight, and they had a bike, a laundry basket full of clothes and some other items. Without giving it a second thought, I put down one of my seats so we could get all their stuff in my Sportage. They then asked if we could make a stop on the way home. We can! From the time I pick up my passengers to the time I drop them off, I am at their service. I don’t live in a huge city, so I know it is easier to be accommodating here. It makes me happy to make things easier on someone else. And I win every time by getting to enjoy the company of some very cool people.
What WTF? That’s money multiple stops and round trip? You must be new or something.
YOU must be new lol. Who wants to sit around making $.08/min ($4.80/hr)? Certainly not me! Drop & go on to the next one. I don’t wait more than 2 minutes at a stop. If the wheels aren’t moving, you aren’t making money. You aren’t making money, you’re doing charity work. Noble? Sure. Smart? Not so much.
@mitchme YOU must be an ass, they’re homeless and running in getting a fuckin prescription, pay for it and on to the next one and then back to the shelter it’s a round trip, it’s not that fuckin hard, and yeah I make more than .08 a min and she’s not sitting there an hour so that shit is out the window 
@Kelly_Hector no, you’re not sitting there an hour (hopefully) but if you sit for everyone, it adds up. Two people, two different drug stores, that adds up to at least 20 minutes of just waiting (10 minutes per store). That’s $1.60. Call me an ass, but I don’t work for free. The shelter can call them another lyft/uber when they are ready to continue their journey. I’ve been homeless -twice - lived in my car for 6 months & at a shelter the other time - still wouldn’t expect someone to work for free to accommodate me. The shelter needs to be educated about waiting…even the apps say to limit wait time to 2 minutes.
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Yes, I am. I have been driving Luft for 9 my the and never had anything like this happen. (Except the woman giving head in my backseat, …) Anyway, yesterday was my first day with Uber and everyone is telling me different rules.
I was told NO PAY if you go off course.
It’s not that I didn’t want to help. I did. I sat there for over 15 minutes trying to solve the problem. Also, later in the day I took a blind man to get his Rx, took him inside, took him home, walked him to his front door. I am just trying to figure out how Uber works and what to do when the pax don’t even have a phone!
Ya similar incident happened to me. You did the right thing. I waited 45 minutes once for an elderly lady at the CVS. I blew it off as just part of the gig > BUT> In your case, the person organizing the ride knew what you were going to be up against. I would have canceled based on > Wrong rider showed up. Question > Would those riders be covered under insurance if an accident or altercation occurred since the account holder was NOT in the vehicle ?? The person that organized this is shameless.
Why couldn’t you just leave the ride on till you took them back? That’s what I would have done.
Example ok > Simple I think? Ok if you get a ping and the pax name is, says Lori for instance… I ALWAYS ask politely like > Hey are you Lori > If your, not Lori OR Lori is not one of the riders then I cancel. Simple??
It doesn’t really matter, it’s only a few cents. But it’s the same amount you would get on any ride… you lose a dollar may be in miles but you get paid.
I most likely would… a good deed is a good deed. I’m still making money anyhow.
You’re still making like 27 cents a minute, so your 30 min wait time is still coming out to 8$… still making more than min wage at that wait time. Me personally… I wouldn’t worry too much about it. Those kinda Uber/ LYFT drivers make all of us look like Assholes, and most of us aren’t. They were getting medicine for Christ’s sake…
I realize it is not uncommon… The thing is that you as a driver become exposed to the type of situation you described in your post. It becomes a " he said she said" situation if things go south. Example > The person with the account orders a ride > you pick up Aunt Jinny for nephew Ray on nephew Rays account. > Nephew ray then shows Uber / Lyft that he was never picked up and proves it via his smarts ass phone GPS. Nephew Ray is the hero for Auntie Jinny for the ride and won’t tip and is already getting credit and blah blah blah/// you see what I’m saying?? It’s never a good thing to pick up a STRANGER ok.
I have a family to feed. If Uber weren’t paying me to do this, I wouldn’t do it at all.
It’s a game of minimizing expenses and maximizing income. Therefore, I don’t make stops unless I receive compensation on the spot. None of this “I’ll tip you on the app” stuff is accepted.
Being nice isn’t my priority. Making money is. After all, you’re probably never going to see any of your passengers again. Be nice to them, but not at your own expense.
I politely explain to passengers that I can only wait 1 minute before I must leave, regardless of whether or not they put two stops in the app.
In your case, it’s tough because the passengers were not the ones who ordered the ride. However, I believe that you did the right thing. Perhaps now, the person who ordered the ride will cover their bases, and not just assume that Uber drivers are here to run errands for anyone.
We’re here to get folks from point A to point B. That’s it.
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It’s crazy how most people are fast to judge you on here when they are the ones getting used in the name of good human kindness/ customer service for FREE basically. Anyway, I would’ve given a timetable too. You don’t get paid for stops period. You don’t get paid for the time.
Ten cents on the minute is nothing. Any type of shelter transport or medical transport is often a corporate account that a company has tied to the ride platform, it’s not like the state employee who ordered the ride personally requested a ride from their own account to help out the two riders. It’s a service offered by the shelter I’m pretty sure, just the same as a service would be offered at a doctor’s office or car dealership.
People think about what’s typically the right thing to do instead of what you’re obligated to do, and not do. The platform gives you an appropriate amount of time to wait at a stop, afterward it’s your discretion. The objective is to Give a safe clean ride from A to B as efficiently as possible. Not hang out with the pax, not help them do errands, not go on a shopping spree. At the end of the day, it’s all discretionary though.
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The ones that wouldn’t do this ride are all pathetic. You guys just cant do something nice for another person. I hope that someday your not the one taking an Uber or Lyft to get medicine for your kids or another family member and you have to do multiple stops and your driver says sorry can’t do that. It’s called being a compassionate human being. It’s not all about money. It’s about helping those less fortunate than us in there time of need.
This is not my hobby,… Allowing strangers into YOUR vehicle puts you and your family at risk. I am a big believer in donating and helping. I am a disabled veteran. Uber / Lyft riders are capable of anything !! You are pathetic to put yourself at risk. If things go bad you better be ready. Cover yourself… Uber / Lyft are only liable for incidents ONLY IF the account holder is in the vehicle. If the account holder is NOT in the vehicle YOU are liable for whatever happens during a trip. If shit goes bad > I’m sure Uber/ Lyft CEO will have you in “thoughts n prayers” but that CEO won’t help you.
Suppose you’re the most accommodating person you can be a day in and day out, it’s highly likely you won’t receive the same if you’re in a time of need. I’m not saying that to be spiteful, that’s just the way life works. YOU know that though, you just feel like judging the lady that posted this cause you feel sorry for the riders sake. You feel sorry cause you didn’t understand the circumstance evidently. It’s a paid service by the shelter program that they are staying at. Any other type of business there’s no grey areas of exceptions, or being accommodating. Why are you trying to follow that example doing this? Alright, rant over…
What a load of crap,first of all throwing up in my car automatically gets you a 1 star rating and
you will be paying for my car to get cleaned, secondly, im paid to go from point a to point b if you need to make another stop if you havent added an extra stop your going to add it before i get you to your original destination if not your ride is over at point b, im not paid to ride your ass around town trying to figure out where you beed to go especially if you dont know yourself, not wasting my time or gas, third if i call you and text you and you dont answer or reply the ride is over when i get whoever is in my car to the final destination, fourth i hope the dog was a service dog if not your not putting it in my car i dont take animals, its one thing to be compassionate its another thing to be taken advantage of, im out here to make money not be the peoples savior, order the car correctly or you may end up having to order another.
Apparently you have no clue what your talking about, educate yourselfm