Had a pick up at the homeless shelter today. A state worker booked the trip on her phone (or the work cell phone, I guess) and put two pax in my car going to the pharmacy to pick up meds. Well, she set the destination to right aid. Only one pax needed right aid, the other needed CVS. They wanted me to wait for them (oh they had a dog too), and I told them I couldn’t. I called the homeless shelter (the number corresponding with the Uber ride), and she wouldn’t answer. I sat in the car for 15 minutes of calling and texting. I told them I had to leave them because I am not a chauffeur service. It wasn’t their fault; it was the shelter’s fault. This ever happen to any of you? I think I should call the shelter tomorrow and complain. I rated one star, so I’ve not paired with them again. Yikes.
Update: Seems to be in confusion. So let me be more clear. My fault for not explaining properly. I get a ping to pick up at the homeless shelter. A woman who works there comes out to my car and says, “I have two for you! Hold on! They are gone to Rite Aid” I have two people (wan in back w dog going to right aid, a man in front wants to go to CVS), who aren’t even friends, get in my car. Neither of them has a phone. Halfway to Rite Aid, one pax tells me he needs to go to CVS. I don’t know where CVS is or which one he needs and neither does he… And, in the middle of busy downtown Sac. I pull up to Rite Aid, and we all sit in the car for 15+ minutes while I am trying to call the number listed on the Uber account to help these people. No answer. Sent texts, no answer. Still no answer. The woman going to right aid is also special needs, and they can’t split up. The man was willing to stay with her. I told them they needed to go inside and use the phone to call the shelter to order a new Uber to their next destination. Some comments here are telling me to drive two people around town for free and handle their Rx? Are you serious? That’s just incredible that someone would think that’s okay.