So, my pax from late last night left his phone in my car after he completed trip…I reported it to support so that they could alert him.
Today, he reached out and told me where to meet with him. Upon arrival, he shoved $10 in my hand as he retrieved his phone, while expressing so much gratitude.
Although I didn’t expect anything in return, I was appreciative of his gratitude.
Have you ever had a similar situation happen?
Was the pax grateful or entitled?