Ridehailing giant Lyft will help things be easier and way better for you with its plans to roll out robotaxis by 2026. It is also making connecting with their support team much more incredibly easier. Here’s the scoop.
Robotaxis
Also referred to as driverless, self-driving, and robot taxis, robotaxis are cars that operate like a taxi, but with no human driver. Is is safe? Yes, you don’t have to worry. Via voice commands, you can tell the car how you want it to move. Nowadays, there are apps where you can order a robotaxi like ordering food.
Lyft is one of them. Or, at least, in 2026.
It was a good start of the week for Lyft as the company on Monday announce fully autonomous robotaxis from Lyft will ply Dallas “as soon as 2026.”
These Lyft robotaxis are going to be powered by Mobileye’s technology. Mobileye specializes in driver assist and autonomous driving technologies.
However, this partnership also came out since November when the technology company stated it was partnering with Lyft to bring in autonomous vehicles to the ride-hailing firm’s network.
It is not just Lyft that has made the move to introduce robotaxis or self-driving cars, but several others that pooled in significant investments in driverless technology. The media said these companies are “betting” for them to be “a key driver of future growth in mobility.”
A Japanese conglomerate, Marubeni, will also be owning and financing vehicles powered by Mobileye that users can access via the Lyft app.
Other companies like Tesla and Waymo, the self-driving unit of Alphabet, said it willa also have self-driving taxis on its catalog.
What do you think about this news?
Assistant
If you contact Lyft’s support team, are you happy with the answers you are getting? Meanwhile, in other Lyft scoop, the ridesharing company has partnered with Anthropic’s Claude to provide AI assistance for customers turning to Lyft for answers to their ride-hailing questions.
Users can expect more as this is only the first phase of a broader collaboration between Lyft and Claude.
Lyft will compete Uber at this regard because previously, Uber also tapped OpenAI to help with AI assistance.
However, technically speaking, Lyft incorporated AI to their customer support way before. In 2024, Claude was quietly incorporated with Lyft via Amazon Bedrock. This platform has since provided answers to popularly asked questions, then redirects users to a human chatter for more complicated answers to questions.
“Software engineering has undergone a seismic shift with the introduction of GenAI technologies. Gone are the days when humans were predominantly writing code,” Jason Vogrinec, an executive at Lyft, emphasized in a statement. “With the promise of LLMs, especially leading models for coding like Claude, and agentic AI, we’re working to revolutionize our engineering organization to more effectively build game changing products for our customers.”