I’m nearing 2000 rides. I’m holding on strongly to a 4.92 rating with close to 200 compliments. I’ve never had to kick a rider out of my car until recently. I’m a pretty patient person. But this particular night, Thursday night - before I was taking off for a 3 day weekend to relax and have some fun. Dropped someone off at the Ritz Carlton, and felt I was done for the evening. But I forgot to turn off the app. I received another request, so I had to pick up the rider. Upon arrival, the passenger approaches my vehicle, and I offer as always, “You‘re welcome to sit up front”! He responds in a rude, aggressive tone! “I prefer the back”! Which is fine I get it; not all customers want to sit up front. But he then entered the vehicle with, “While you’re at it, Lose the radio“! In more tone that I don’t feel is appropriate for rider/driver! So I quickly shut off the radio, and I’m thinking this is NOT how I’m wanting to end my night let alone start my long weekend of relaxing and fun! As he starts to demand ”This is where You are taking me”! I said “actually I’m not taking you! The rides over”! He shockingly questions, “I don’t understand”! I said “You’ll have to find another ride, I’m not taking you. Rides Over!” He sits there for a bit and asks, “Why”? I said, “I don’t need your attitude, or your fare - so this ride is over!“ He pleads in a much more pleasant tone, “But we haven’t gone anywhere”! I quickly answer, ”And WE’RE not! You’ll have to find another ride”! As shocked as he was, still not getting it - he says “This has never happened to me”! Which I replied, “well there’s a first time for everything, I’ve never kicked anyone out of my car either. Have a great day! Because your attitude and demands won’t fly here in my car or with many other drivers in my opinion!”
I‘ve had a person break something in my car that cost well over $1200 to fix, and also had a person get sick in my car also - neither of whom did I kick out.