Ever heard of Lyft’s Business Travel feature? It’s better late than never! Lyft’s official press page says passengers can focus on their work or business more when they book a ride via Lyft. But how real? The reactions of passengers who have thought of trying the service are gold.
What is Lyft Business Travel all about?
The stresses of hailing a cab while in Mumbai, or booking Lyft traditionally in California are unbelievable. What if you are heading to a meeting in 15 minutes? Can you run to the office right away? That’s when Lyft Business Travel comes into the scene.
“… We’re creating a comprehensive network of partners across the travel ecosystem and a simplified process that eliminates common travel frustrations,” Lyft’s official statement noted.
Lyft Business Travel is likewise partnered with prominent international brands, such as hotel chains like Hilton and Concur, a travel transaction brand. They are also tied up with travel management, air, hospitality, and expense management, so you can create seamless rideshare programs.
Innovative is their middle name. Lyft Business Travel also lets you pay for your rides automatically, no need to think about swiping your credit cards or rummaging through your stash of cash from your wallet. Plus, access everything you need in a one-stop portal. You are reading this right.
This feature of Lyft also has tons of impressive features. With their partners, they ca work together to go understand traveler habits plus trends, go invest in strategic growth for your business and its neworks. A dedicated support team will respond to your concerns whenever you need them the most. Attractive, right?
Passengers share their insights
However, passengers who have tried riding with Lyft and saw how this feature was introduced to their ride are sharing their insights, including their reactions.
On Google Play, where you can download the platform, they are noting that the ridesharing app’s features are not fully working.
“… I tried to book a ride and then it had me enter my credit card details even though I had credit. I entered my details, and then the app made me enter a second card when I tried to book. Whatever…” user Todd Yamakawa commented.
The trend continues with other passengers. On the App Store, they found problems with the customer support that the app has pinpointed, rating the app with just one star.
“Why can’t I communicate with an actual person or chat with someone for my issue? I’ve already had money taken out yesterday for a ride I requested and it was pending. After work around 5 a.m. I noticed I got charged again for the same ride. Then when I tried to find a way to communicate it or find customer service the options available were not helpful at all. I could not speak with anyone to help me solve my issue,” another Lyft user exclaimed.
Overall, the issues can be well taken care of. Experts are constantly overseeing the feature to ensure it works efficiently.
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