FedEx is currently in a battle with Amazon.
On Tuesday, FedEx revealed it is offering same-day deliveries in partnership with OneRail. This logistics company is also a last-mile delivery orchestration platform that helps retailers manage the uber-complicated last-stage logistics.
Presently, OneRail uses AI-managed technology to connect businesses with a national courier network, providing services like same-day deliveries, real-time tracking, and specialized handling for huge or oversized items.
This newest shipping option will let retailers working with FedEx to offer same-day shipping. Shoppers and consumers can then select from the options of two-hour or end-of-day delivery when completing the checkout process for a package on a certain retailer’s website.
FedEx further noted it will then match the order with other delivery providers in its network, as well as provide almost-real-time tracking updates. Visit the official website of FedEx for more information.
But Amazon is fighting back.
This move by FedEx follows the recent move from Amazon that it will also offer expedited deliveries across the USA.
In other words, this feature gets an upgrade on Amazon. Consumers can now order over 90,000 products and get them in within three hours or less, how about that? Qualified items are everyday pantry items and cleaning supplies, as well as health and beauty products, over-the-counter medications, toys, clothing, electronics, home and garden items, and so much more.
These products are also going to feature one-hour or three-hour delivery messages next to their listings on the Amazon website and app. Customers can look for these items directly using a particular filter option, otherwise browse through a dedicated storefront page.
Moreover, Amazon Prime members shall pay $9.99 for one-hour delivery, and $4.99 for three-hour delivery. So, they got the option. Meanwhile, non-Amazon Prime subscribers pay $19.99 and $14.99 for one-hour and three-hour deliveries, respectively.
In other words, Amazon is up for this challenge especially that it is the world’s number one eCommerce platform, though FedEx has been existing before Amazon.
A FedEx representative told Ridesharing Forum team that the service is currently offered to retailers and other customers, not directly to people shipping on the FedEx.com, or through a FedEx Office location.
OneRail has not shared their official statement on this matter. However, on its official site, the Florida-headquartered company shares it uses AI to streamline deliveries. They are also affiliated with Lowe’s and PepsiCo.
Meanwhile, Walmart has also expanded its delivery services over the years to include quicker
shipping services throughout the day, including early morning hours and late evening.
However, FedEx proves it is the pioneer and on top of things. It has also confirmed that its office will start accepting Amazon results.
Over 1,500 FedEx office locations nationwide will accept returns from Amazon’s drop-off points, which include Whole Foods Market, The UPS Store, Kohl’s and Staples, as well as Save Mart, Winn-Dixie and Goodwill in selected markets.
Amazon’s deputy for Returns and Recommerce Gopal Pillai confirmed this, too, saying, “Convenience doesn’t end once you place your order. We work hard to help customers find products they’ll love and use, but like any retailer, sometimes a return is needed – and when that happens, we want the experience to be seamless. We’re constantly working to make returns simpler, and bringing FedEx Office locations into our nationwide network is one more way we’re building a return experience that fits naturally into customers’ everyday lives.”