It’s a real matter. In areas where DoorDash operators, currently, there are drivers who are able to drive using a license that are fake, which means they never went through the onboarding process to obtain it, and Ridesharing Forum has previously reported these incidents.
It has become so serious now, since more and more drivers are going through the “easy way out,” so ridesharing media recently launched their own investigation into these things.
They have confirmed, through that investigation, that some drivers working for these food delivery and ridesharing apps are using accounts that do not belong to them.
The worst thing: licenses or permits to drive not only for DoorDash, but also for Uber and Lyft, can be purchased or rented online without the driver needing to go through the required onboarding. This process is needed to verify their identities, and make sure they have no criminal records, among various reasons.
Purchasing an account means a person is taking full ownership of it, without returning it. Renting means the account is being used for a fixed amount of time.
The investigation also found that listings on Facebook Marketplace and Instagram advertise these accounts for purchase and for rent.
He was able to find listings on Facebook Marketplace and Instagram advertising Uber, Lyft, DoorDash and Uber Eats accounts for rent. Avedian said that the issue is not just about people stealing identities or social security numbers; the danger to the consumer is much greater.
"I can buy myself a ready-to-go account to either drive Uber, Lyft, or deliver,” Sergio Avedian, a ridesharing influencer, stated. “I’ll just pay the middleman a few hundred dollars, and I’m delivering or driving passengers.”
The motive behind is that there are individuals who do not want to go through the onboarding process, since they badly need the driving job.
The government has been alerted on these unscrupulous acts. Democrat Representative Debbie Dingell from Michigan, pointed out, “I’m looking at what we can do so that we ensure people who are having background checks are the people that they say they are as background checks are being conducted… This is the first time that I’m aware of it, and I will be immediately asking questions, I think everybody’s vulnerable.”
It would reportedly take so much time before this case gets resolved, since the scope is too huge, and the world isn’t only dealing with a hundred drivers who purchased or rented their accounts.
Charles Blesdoe from California relies heavily on delivery services, since he lives in an RV amidst a high desert. He told the media in one delivery he found himself in, the delivery staff who showed up at his door did not match the profile on the app, and the driver forced himself in. Not to steal things inside the RV, but to make sure he gets paid…
“I noticed the profile picture on the app showed a female named Kayla,” Bledsoe chatted with Ridesharing Forum. “And when the driver got here, and I let him in, it was not a female, and there was nobody else in the car.”
If not of him showing a firearm, the incident would have escalated. He was able to get a refund for his order. Since he often depends on deliveries, he revealed that 80 percent of the time, the identities won’t match, so this is, indeed, a wide problem.
The apps are aware of the matter, and are occasionally releasing official statements.
“What Mr. Bledsoe experienced is deeply concerning and something no one should have to go through,” a DoorDash spokesperson stated on Blesdoe’s case. “We have permanently removed the associated Dasher account and are prepared to support law enforcement with any investigation.”
Even restaurants are being affected by these incidents, facing drivers whose in-person profile does not match what’s on the app.
DoorDash also reiterated that their platform is built upon trust, that account sharing is never allowed, and that they got security measures in place to prevent these things from flaring up. More from Ridesharing Forum when you sign up today.