As part of Uber's new CEO Dara Khosrowshahi cleaning up the process, and in Lieu of the sexual harassment issue that caused Uber Founder Travis Kalanick to resign. Uber announced that they are pledging $5 million to domestic violence and sexual assault prevention. The pledge money will be spread out over a five-year term and will be distributed among some charities including NO MORE, the National Network to End Domestic Violence and Raliance. This is not the first time and industry has donated to Raliance to allay a scandal, last year in 2016 the NFL pledged a $10 million donation to Raliance after domestic abuse scandals aimed at hurting the industry. Raliance was reported to have been in contact with Uber ever since the incident was reported.
Uber has also invested in upgrading all 150 customer service representatives with new handling procedures for calls reporting harassment issues.
Uber's head of global safety communications, Tracey Breeden stated that they had set up a new specialized support team to handle sever reports of drivers or passengers and that this new team places critical, focused importance on all incidents.
During the last week of October 2017, Uber's executive board went on a National Network to End Domestic Violence and National Alliance to End Sexual Violence training course.
Kristen Houser, the Raliance spokeswoman, stated that it was rare for large companies to recognize sexual violence prevention. She went on to say that Uber is no different than any other company such as the NFL and had to wake up and realize how serious sexual harassment and domestic violence is in our lives. Houser also went on to state that the entire population needs the help of corporations around America.
Uber drivers and customers received on Monday an in-app notification telling them of the new company feature and resource dealing with domestic violence and sexual assault. Tracy Breeden stated on behalf of Uber that it is time peoples judged the company on the way it has turned around and not in the past.
Some excerpts from Tracey Breeden's statement as advertised on the Uber site:
_"_Nearly 1 in 3 women worldwide have experienced sexual assault and domestic violence in their lifetime. It can happen anywhere – in our homes, our schools, our workplaces, our transportation and even our public spaces.
Today we are making a major commitment to drive change.
Working together with members of courageous, thought-leading organizations like Raliance, National Network to End Domestic Violence and NO MORE, we have spent months learning from experts and doing what we feel is an important first step: Listening.
Committing $5 million to fund prevention initiatives
We have joined the Corporate Alliance to End Partner Violence to develop and adopt a commitment to appropriately assist employees who might need our help in this area.
Implementing employee education and training
Starting with our executive leadership team, we are educating employees with training by experts from the National Alliance to End Sexual Violence and the National Network to End Domestic Violence. Our new partnerships have enabled us to offer world-class training to our customer support agents that reflects collective wisdom in this space and impart an understanding of this societal issue while building empathy.
Providing important information to drivers and riders
From our more than 15,000 employees to our millions of riders and drivers around the globe, we are helping create new allies who can shed light on this important issue and help transform lives. Working together, we can help end sexual assault and domestic violence."