Previously, the Ridesharing Forum reported Uber suing New York City over a law that they find unfair for them. This time, the tables have turned once again now that Uber is facing another lawsuit. When will this exchange of legal tirades end? Read on for the scoop.
The Federal Trade Commission – which oversees consumer protection, and promotes fair competition by preventing deceptive, unfair, and anticompetitive business practices – along with 21 states, plus the District of Columbia, is suing Uber over what they claimed as “deceptive billing and cancellation practices” associated with its Uber One subscription service.
Available monthly, Uber One is a paid subscription service for Uber and Uber Eats, offering benefits such as $0 delivery fees on eligible orders with minimums, up to 10 percent discounts on food and grocery orders, and rewards and savings on rides, including five to 10 percent back in Uber credits.
The full list of states suing Uber here are:
- District of Columbia
- Alabama
- Arizona
- California
- Connecticut
- Illinois
- Maryland
- Michigan
- Minnesota
- Missouri
- Montana
- Nebraska
- New Hampshire
- New Jersey
- New York
- North Carolina
- Ohio
- Oklahoma
- Pennsylvania
- Virginia
- West Virginia
- Wisconsin
The official complaint those states and the Commission filed is saying that Uber markets Uber One as a subscription that provides promotions and discounts, including $0 delivery fees and monthly savings.
Yet, several consumers, the complaint said, reported not receiving those savings. They were reportedly still charging delivery fees that were supposed to be free.
The complaint also alleges that some users signed up for Uber One without their knowledge or consent. They were reportedly registering for free trials, but are being charged or billed without them getting notified.
Is Uber going to stoop down to this level of deception?
The lawsuit also alleges that it is difficult for the consumers to reverse the “policies.”
This isn’t the first time the Federal Trade Commission is suing Uber. They also sued the platform in April over the Uber One program. For more ridesharing and delivery news, sign up for your account on this website today.