Majority are of issues are drivers. Over the years drivers have drank the Uber kool aid and purchased new vehicles and even invested significantly in vehicles to drive xl or select. Sad reality is Select rates are on par with Taxi rates.
Along with offering water, mints or other gimmicks have only solidified that riders get more for a base ride.
I have learned over the years that drivers will justify any bad decision with claims that a newer car, freebies, decorations, result in higher earnings.
With over 7k rides and a high rating, riders get a safe and clean ride from point A to B. I will share my charging cables but they are readily available. Music is played off Spotify and I will share my tablet if you want to be the DJ.
Oh yeah, I am running a $18k vehicle on XL and Select. I do not run X unless it’s high surge.
My opinion is when ordering Uber X at these rates, a driver should get something on par with a cab. Meaning a older clean and safe vehicle. XL should result in a sub $10k vehicle. Select will get you a newer vehicle that is sub $20k.
It’s a sad reality is that people chose this as a full time career. Uber and Lyft have found a niche with drivers which are desperate people that depend on the extra money, utilize rideshare to own a vehicle, or think $20 per hour before expenses is life changing money.
This all has perpetuated the vicious cycle of low rates. The carrots that have been dangled are ate up. People see bonus or quest but don’t realize what that means. It does mean extra earnings but at the cost of taking every ride. This new Uber Pro is a joke as drivers will strive to earn 6% more.
This past 6 months have been a eye opener for me where I drive specific times and areas to maximize my earnings due to the saturation.
All to point to the fact that taxi rates are that high because the taxi companies and drivers need to cover expenses to maintain a profit. This is no different than Uber but what Uber has done is lowered the rates to the point of drivers operating at a loss and Uber losing billions per year. The end game is driverless vehicles and Uber knows that they need to maintain a fleet of drivers until then.