Since I seem to have the energy to fight the rideshare battles today - here is one I never see addressed, and I feel fixing it would compensate for a ton of other deficiencies.
The reason we feel we are underpaid is largely because of the UNPAID MILES we suffer through, between calls and returning home. I am sure the level of problem is market-specific, and no idea if mine (Baltimore/DC) is worse or better than average. This is the most pressing item that is tempting me to walk away from driving, in spite of the other upsides it currently has. Of the 10,000 miles I added to my vehicle, in 4 months, only 1,500 were personal and I suspect 2K-3K were empty platform miles.
If we filled these miles better, we would not feel the pressure to raise rates, etc.
DESTINATION MODE: I drive for both - I will say this - neither does a terrific job here, but at least Uber doesn’t sign you out repeatedly. I can put in a destination request from my home, to a location 20-50 miles away and Lyft will sign me out before I even leave the house. Uber seems to “drop me offline” while I am en route sometimes but Lyft is awful at it. I have to go back in and reactivate it while on the highway multiple times (and Uber needs more locations saved, like Lyft). Additionally, Lyft displays one specific route - they choose, you cannot edit - and that DEFINITELY is never the route I plan to take. BUT, many times, particularly on the way back to Baltimore (from DC - happens all the time) I don’t care what route I take, as long as it takes me North.
I think we need “Regions” or" Zones" we can choose to head toward, or stay within. I also think these should be used to keep us from getting “too far from home” when we are close to stopping a shift. Also helps drivers become more familiar with routes, over time.
If I could fill empty miles and keep calls limited to my availability, I would drive so much more. If I suspect a call location is going to lead me to an area where I have 20+ dead miles coming back to my zone, I will not accept it. If they want higher acceptance rates, they need to do a better job of matching the rides to where the drivers want to go.
*Deductibility (of these empty miles) is not a strong argument here - the standard mileage rate is never a true gauge for true expense, and deductions do not always equate to tax savings for everyone, and when they do, it is a huge percentage range these savings fall into. So, for this exercise, let’s bench that argument, please.
**Please, although I know it is not the norm for this group, please only comment if adding information or trying to provide solutions. This group could and should be so much more effective - if we worked to fix things, rather than make fun of people and constantly claim we are doomed because the system wants us to be.
We don’t have to agree to still be nice.