I tell them I can’t let them cross the street and I have to drop them in front of their location because it ruins my star rating when people get run over.
(After a hard brake due to pedestrian – happens daily) drunks have the right of way in this car!
One lane per customer sir! - to the scary driver ahead of us.
When someone swears at me in the street, “Merry Christmas!” or “Happy Birthday!” (Said in a go-to-hell tone cracks riders up every time.)
I love to draw them into a conversation. If you can find something they are knowledgeable and passionate about, being interested in them as a person is great. They leave the car feeling smart and like a million bucks. Then I can sincerely say, “it was a genuine pleasure to meet you. That was a fun ride, thank you.” And you’ve made them feel special, and valued, and interesting.