The driver gets screwed by the customer and merchant, and corporate could give a shit less? Your ratings go down, your pay goes down, and you meanwhile deal assholes. It seems a better system is needed for drivers by corporate, and merchants need to be more honest in food turn times with DD, and customers need to be more understanding that restaurants are the problem. Or app issues with DD, not loading or misguiding, etc. Etc. Yet the driver suffers and corporate just steal all your tips.
The one awesome thing that was supposed to be about DD was guarantees pay plus tips; now they steal your tips to help the delivery fee on their end. It’s bullshit. It makes this company worthless now. They already guarantee less than minimum wage before gas and vehicle expenses, so they guarantee realistically $5 or 6 an hour. How about a guaranteed rate, then plus 100% drivers tips. There is so much wrong already that they don’t fix, then they “fix” driver pay structure which was never broken like everything else is in there hands that we can’t control.