So as the title says, passenger got violent when I told them i didn’t have ti drive 40 mins out of town and tried smashing my window. Before they tried smashing, in response to his anger, I said fuck you. I have it all recorded and would like to use to send to Lyft so they ban this crazy dude for life but I wonder if me saying “fuck you” to a passenger would get me in trouble, despite the situation?
They won’t ban the rider. If there was damage to your car send the video, otherwise don’t bother. The only thing they will do is never match you again to that rider. That can be done by just sending a simple email describing the situation.