I went for 3 days before I realized they screwed my XL only profile… I got it fixed, but they definitely control the pings, I know that now. It’s definitely not closest available driver anymore. It’s more like “highest rated closeby driver with the lowest cancellation rate”
Unless there was a 4.94 around.
I’ve been told that rating plays a factor now, more than before… but it’s not the only factor. I couldn’t quite get a straight answer.
Most drivers are not above a 4.93 lol. But it is of course possible…but highly unlikely… lol. Atleast I think. Maybe only 10% of drivers are over a 4.9 right?
Newbs usually have a high rating - what better way to get them stoked on rideshare than to throw a bunch of work at them?
Logically I’d put more weight into someone’s acceptance rate rather than their rating in a ping algorithm. That’s just me though. I know lyft does it .
It still goes by closest. But - doesn’t always work if you or the rider have an iffy cell signal or are on different cell carriers. And goes completely to shit when you have a high concentration of drivers in an area (Las Vegas Strip for example)
I have been able to do it in Lithonia, Ellenwood, Douglasville, Canton…but hell I guess in those areas I was probably the closest and the first in Que lol
That explains why majority of my trips are 10 minutes away…even when im doing uber eats i try and park at a restaurant that i know is busy all the time and it sends me somewhere else
If your to close to a pax they wont send it to you. Because they doont allow for pax to request a certain driver. So when your close to a pax and they send a request they wil send it to the next closet driver. To make sure you and that pax arent trying to work together. For example if you knew what time and where 10 different pax would be you could schedule your self to be out front of the pick up and get the ride everytime. Pax could call you and tell you they need a ride and to come there and they will wait till you get there to request a ride. So for uber to make sure that nobody is getting private pax and getting all the rides they will not send you a pax that is already that close to you 9 times out of 10 somebody is going to get that ride. I had a lady once in my car already trying to get a ride from me and she order it 4 times and it went to somebody else all 4 times.
Well they way that happened. I made a rookie mistake. I accepted a pax and I called my pax to let them know i was stoping to get gas befor i came to them and i would be to them shortly. My pax told me where she was and that she would be standing outside waiting. I could tell she was a younger white lady. So when i went to pick up my pax there was another white lady standing where my ping was and she was there only person i saw on the street. she was also waiting on a uber who had a sliver car as well. After seeing here standing there and i could tell she was waiting on a ride i assume she was the lady i just spoke to and i picked her up
And her not pay attention either she seen my sliver car and that i was uber and assume i was her driver. So she got in and i started the trip. And 2 mins later my real pax cancel and me and her was both trying to figure out what happend because she didnt cancel so we realize that she was the wrong pax and i was the wrong driver. So i pulled over so we could try and get it strated out. So she cancel her original ride and she then tryed to order a new 1 4 times and it skip me all 4 times and she was siting in my backseat. So since i didnt verfiy her name when she got in i just told her dont worry about it i would just drop her off. She stayed about 10 mins away from where i picked up from and when i droped her off she gave me 10 dollars which is more than i would of mad off my original pax because my original pax was only going 6 mins away and its more than i would of made if i was surpose to get her because she was only 10 mins away and less than 2 miles so i actually gain money from that mistake but it also cost me .4 off my raiting because the original pax i was surpose to get cancel and gave me 1 start and it took me down from a 4.85 to a 4.81. So to all new drivers and even old ones never assume and always ask and verfiy you are picking up the right person.
I normally do always ask or verify but that day and at that time i just assume she was the person i was picking up and i was wrong.
When that happens, just have them walk past the front or rear of your vehicle a little ways away from your vehicle and try again. That normally works. If they are in the car or right beside it, they will skip over your car just about every time.
Most answers to this post are so horribly wrong it isn’t even funny.
[Deleted the actual way that this works, as poster decided to be a jerk. No approach responding to this post is correct, though a couple of thoughts are on the right track.]
have you physically inspected the algorithms Uber uses? If not, I would suggest you are speculating ‘horribly wrong’ as well. The fact is no one knows the ‘assignment’ algorithm except a bunch of engineers at Uber. Personally, I have experienced less frequent pings of late.
Nope, they obviously won’t share algorithms, and no one has had good answers (yes, Uber has been asked). Yes, I have actually scienced it, as have many others. The answers are from observation and hold true when others evaluate.
Feel free to search. It’s not like the thoughts are entirely original, but good luck separating the bs from the real.
Only reason I replied in the first place was Lamont took the time to search and then asked. shrug Y’all enjoy the circle jerk, I’ll go make money.
One thing that Uber has no control over but significantly dependant on their ‘assignment’ algorithm is the GPS accuracy of your smart phone. This can be OFF by a couple hundred yards. I know this because I worked on the cruise missile program for the USN as a DoD contractor. We had to string together multiple GPS receivers to sum-out positional error for improved accuracy. Also, you will experience even larger positional error when near tall buildings, e.g. Mid-town, due to GPS signals reflecting off a building down the street. Apple and Android didn’t program for this.
There are many former Uber engineers who could verify this question. I once read a very long and detail description of the Uber software architecture on Reddit. The guy did say that it’s constantly changing but also stressed that availability of the system was the primary driver (no pun) to any software change.
Not sure if I read that particular post, but I’ve followed many similar on the usual subreddits. No one knows 100%, absolutely, likely not even most Uber devs realistically, and it definitely is not static, but claiming to be all-knowing and being correct on the parts I’m asserting are two vastly different things; I never claimed the former. Objectively, the reasons, logic, and advice in this thread prior to my response are demonstrably faulty or critically incomplete, every single one I read.
I was asked to stfu, I obliged. If the thread doesn’t actually seek accurate information, I’ve got no interest in the disrespect and bs. I do appreciate your responses, however.
Yeah, they wanted to stop drivers from pre-arranging rides with passengers. So if they’re within a certain range or sitting in your car you won’t get the fare.
The terminology used by a rep was they wanted to make sure of the uber experience… meaning randpm ping vs prearranged.