Is there a difference between Lyft Line and UberPool?


(Harry) #1

Before we compare the two similar services, I thought it would be beneficial to quote an article we wrote a while back, about pool riding, and just to show you what the driver and passenger might meet in such a ride. Don't let the story turn you off pool riding, it's really not as bad as all that and in fact, most of the time is quite fun. However, here is the bad side of Pooling:

Pool and Line Driving: The Bad Experience

You decided to take a Pool ride, what a sucker. The day starts to unfold. Your first stop is a young intern that never took a pool ride before, all fresh and ready to go. He climbs in and greets you with a nervous smile. You drive off, and suddenly the trip takes a right turn, off course, the young intern looks concerned and fidgets in the seat. You call him by telling him you have another pick up on the way, and everyone will get to work on time. He relaxes, and you pull into the next driveway to pick up the fare, only to find the place deserted, even the vultures don't visit here, and no overhead eagle screams are heard. You call the passenger to let them know you are outside and she tells you to wait a minute. The rider in the back is looking nervous again. The door to the car opens, and a horde of roses wafts in, this finely dressed secretary has bathed in perfume, and even the bees don't know what to do, most of them buzz off swearing never to touch another rose again. She gets in and settles next to the young intern, whose nose is now suffocating under the barrage of scent, You drive off and continue back to your route, only to take a left turn and stop by a coffee shop. Then the lord, the passenger is waiting by the curb, although it is a bus stop and you look nervously around to see if there are no traffic cops or busses with cameras. The guy jumps in all fresh and sweet. He greets everyone and then doesn't stop yapping all the way to your next stop. His incessant chatter grating away at the back of your neck. The young intern is frantically looking for a way to escape and thinking of jumping out as a safer solution to staying in this loud and smelly moving prison cell. You cross over four lanes of the interstate and reach your next turn off, driving a few minutes into a heavily trafficked neighborhood. There is nowhere to stop, you are double parked, and all the drivers are honking, shouting, swearing and driving dangerously close to you. Add to that the prowling cop by the ATM, and you are up shit's alley.

Finally, the passenger, all two hundred pounds of him, settles into the car. You won't know if it's a man or a sweating walrus, all you do know is you start to thank the lady with the roses because his BO is Seinfeldian in grandeur. The chatting stops as the guy need his mouth to breathe, his nostrils have stopped functioning, and the young student looks like he has passed out. The new guy farts and that's the end of life, and you know it. Add to that the cell phone, slick and wet in his pudgy hands, you imagine all kinds of juices dripping and seeping into your upholstery and wonder if you should sell the car after this ride. You drive off and swear to all the holy deities you will never drive a pool ride again if you get to your destination safely and with full sanity.

OK, you get the picture, now let's look at what is involved behind this glorification of suffering,

Lyft And Uber Fare Estimate Comparison From Rideguru

Uber Pool and Lyft Line Explained

UberPool and Lyft Line are rideshare sharing service; this means that many passengers will be collected on the way to a specific destination, similar to a bus but in a car instead. This service costs much less than the standard service and has its pros and cons.

Pros

  • Price is shared between passengers

Cons

  • Slower than a direct service
  • Can have inter-passenger issues

Requesting a ride

In the app, request a destination and make sure it is correct, once a destination is set you cannot change it. This is due to the algorithm that outlines a directional multi-passenger service, all points on the map are set for minimum driving irregularities, this reduces time and confusion. The system will send each rider their place on the pick-up list, riders can add an accompanying passenger, and once the total of four passengers is met, the pool will be closed and ready for service.

The maximum waiting time for a pickup is two minutes, so make sure you are waiting for the car and not the other way round.

In general, Pool and Line is a good experience, but there are more points of friction, and that leads to some unfortunate experiences. The bad rides are always discussed in public, so they seem to outshine the good ones.

Here are some of the friction points:

  1. The Essence of Pool
    Most new pool passengers don't realize that a pool ride means that the driver is going to zig-zag around like a school bus, picking up passengers along the way, but not exactly along the shortest route to the final destination. Don't upset at the driver, it's the nature of the ride, and that is why it is cheaper for you.

  2. Lower Fees More Waiting
    Since it is effectively only one ride, as all the fares are joined together to pay on the final amount. Sure, drivers do get a slightly bigger income, but per fare, you are getting more hassle, and they are driving around for a long time having to deal with irate passengers and traffic. The other factor is the parking for each pickup, finding a place to park or stand for every passenger is not as easy as it sounds, especially when police are prowling around and also weaving in and out of traffic can be problematic. The driver has to concentrate more, look out more and be aware of everything while dealing with a growing load of passengers.

  3. Rating Issues
    While passengers pay less, you might be the last passenger picked up. You end up being driven around for a long time waiting to get to your destination. This always leads to bad ratings, so don't take this out on the driver, rate him high.

  4. Traffic
    Since this ride is priced at public transport levels, it creates more congestion on public lanes as more and more pool cars converge with their loads. More cars and added to the same level of public transport lead to more congestion. This is an unfortunate side effect of all pool ridesharing, so be patient when traveling in congestion and rush hours.

  5. Passenger Cohesion
    The big "what if." What if everyone is happy and sing "kumbaya," sure, never happens. Since these are a group of different people, converging together in a confined space, it can lead to some heated discussions. Especially when discussing political issues, although you do get some interesting heated arguments on any number of subjects such as religion, technology, sex, sport, it just takes one jerk to be stubborn and loud, and the whole situation will spin out of hand. So we suggest that if you do meet such a person, your Pool nemesis, try to ignore him/her and smile. The ride will be over soon, and you can mention the incident in the rating section so the driver will know in future about the incident and passenger in question.

  6. Safe Driving
    Safe driving is a must, but when the driver's concentration is split between a herd of angry passengers and an ever-increasing traffic jungle, add to that their apps and entertainment system, the driver needs to know where their eyes and hands will be at every given moment. Now, consider that the driver needs to change lanes in all of this. Pool riding is not for a beginner, it even taxes the most experienced driver, unless the driver was a bus or passenger van driver in the past, passengers should consider this and not tax the driver with unnecessary issues.

  7. Driver Stress
    As you can see, or maybe you already felt in real life, pool driving is not for the faint of heart. The stress levels are high, and you have to consider that every pool ride is going to be the same. One scenario which may have been in is the late pickup cancellation when you arrive at a pickup, and there is no place to park. The driver double parks, causing traffic problems, the cops are not there, but angry drivers are, honking and cursing at him. He will call the passenger; maybe he is #4, and he tells him that he must cancel if he doesn't get in within 5 seconds, the fare refuses to cancel and won't be ready for another 3 minutes. You and other passengers are irate too; you hate to wait as much as anyone else does. Usually, the driver will cancel the ride and drive off. Bottom line, don't be late!

The Model

The model is for fast driving to a single or similar destination with multiple pick-ups and drop-offs, it is not for calculating the wide variety of social, cultural and physical differences between customers. So, getting a cologne bathed actor with a cigarette infused executive and a morning drinking retailer can produce some interesting smell combinations that make driving in the rain a serious issue. Take that into account.

Bottom Line

There is no difference between the two services, prices might vary, but the overall aspects remain the same.


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