I now am familiar with our requirements to take animals

The law is changing for emotional support dogs. In mass anyway we don’t have to take them if the driver doesn’t want to. It’s not the same as a service animal.

Dude. It’s a dog, not a dragon. Do the ride, get the pax to their destination and move on with your day.

Keep a lint roller in the car, and some wipes. You’ll live.

Fuck em, hand them a sticky lint roller and tell them to clean up after their dog and 3 star them so you dont get paired with them again.