I’m starting to believe surge is also generated by the fact, a lot of drivers don’t know where to pick up passengers at events. I spent an hour last night helping passengers at Verizon. They would pass me the phone and I would ask, “Hey… where are you?”
“I’m on Hembree Rd, can they walk to me?”
“They won’t let me turn into Verizon from Old Roswell”
“Cops got the entrance blocked off”
This was on speakerphone while the passenger and I were watching cars drive into the pickup area. One guy told me, “I’m not driving there, they can walk to Encore Parkway.”… I asked “Should he leave his wheelchair at the box office?”
He hung up on me. Meanwhile, surge stayed consistent, because drivers simply couldn’t figure out where to go. There should really be at least a 4 hour training class when you start rideshare driving. To at least cover things like RAA, event pickups and how not to stop your car in the middle of the road in Buckhead.